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Visual Messages    It can be written or oral, and nonverbal. They reinforce written communication and are effective in engaging the audience. It help to present the most important information in a condensed and concise form. They have stronger impact on the minds of audience. We use them for immediacy, to emphasize important points, to bring data, location and even idea  to life in dynamic ways. They are used to show things, not just tell about them, and to convey complicated information. They are effective in illustration how thing work, in conveying change over time, and in making comparisons.They are simple to follow, such as in directions and instructions. They are flexible in reaching across demographics, cultures and geographic boundaries. They can be kept permanent, and depending on the communication situation, they may enable immediate feedback.The following are some key visual message used in business communication: Signs, Signals and Symbols Signs   ...

Oral message are used mostly for informal purpose and when there is time urgency. They are used when the ideas are simple to convey or easily explainable via speaking. They are effective in conveying emotions and feelings. Oral message are also used when we are looking for immediate feedback from our intended audience and if we do  not want the message to be necessarily permanent. The following oral message are commonly used in business communication: Interviews     It is a face to face communication situation for various purpose. An interviewee (one who is being interviewed) faces an interviewer or a few interviewers, usually  in a room. The interviewers are  in full control of the situation; they do the asking and the probing to find out  whatever they want to know about the interviewee. It is usually under pressure. He or she may not always be able to give the right answers. Both sides have the opportunity to see and feel each other up close. Encou...

Looking at the entire business communication, we learned about the importance of defining the purpose of your message, selecting effective channels, adapting your message to your audience, communicating across cultures, planning, writing and revising, and outlying, formatting and designing your documents. We also identified the skills and ethical values that shape our messages. The chapter on language  showed us how to write strong words and phrases, effective sentences and coherent paragraphs in order to make our messages effective and successful. In addition, in the other lesson, we learned about building our business vocabulary and using business terminologies, idioms and expressions properly. All these ideas and exercises serve as the building blocks of effective business message, our focus in the remaining chapters of this book. Before we focus on key individual messages that are routinely used in the workplace, let's get an overview of the various types of message in terms ...

There are a number of ways available to help you increase your vocabulary.The important thing is that you should be motivated to learn new words. Otherwise it can be a boring or dull exercise. You may begin by Promising yourself that you will learn at least a new world a day. If you do that, in about three years, you will have added over 1500 new words in your vocabulary! Just a little planning and constant effort can help increase your vocabulary dramatically. We all learn some new words everyday even without working at them, through conversations or the mas media. Imagine the benefits of actually working at it. The following tips could be useful in improving your vocabulary: 1. Actively look for new and unfamiliar words: Reading alone is not enough; we get carried away with the message and ignore new and unfamiliar words simply because we don't understand them or find them uninteresting. Effective language users actively look for new words and phrases, guess what they stand...

Speaking Situation  Welcoming Visitors: Welcome to Rupesh Enterprise s. Welcome to Surkhet. I'm Prabin Rawal. Describing Jobs What do you do? What do you do for a living? What is your occupation? What type of work do you do? Where do you work? -I'm a salesperson -I'm in sales. -I'm in the toy business. -I,m a mechanic at Surkhet Electronics -I'm a consultant for Ama Dablam Consulting Company. What company do you work for? -I work for Worldlink -I work at Worldlink. I'm with Worldlink. What do you do there? What do you do at Worldlink? -I'm a software engineer. - I work in the sales department. - I'm in customer service. What do you do at Nepal Software LTD.? - I am in charge of marketing. -I'm responsible for sales. - I program computers What do you do (in your job)? What is your main job? What are you in change of? -I am in charge of training employees. - I am responsible for watering the plants. - I take care...

When writing and correspondence in business also involves special vocabulary, most of the business communication situations are oral. The following sections provides some examples of language for those common situations: Writing Situations        Correspondences generally required special, commonly occurring vocabulary. You will learn more about writing situations in the chapters that focus on writing various types of  messages. Requesting information    I am writing to required about...    I am writing in reference to....    Could you please send me...    I read/ head ... and would like to know... Responding to required  Thank you for interest/ inquiry You can learn more about this at... Enclosed is the information you required. If you have further questions, If you require assistance, please contact: Thanking with goodwill Thank you for your hospitality  I enjoyed having lunch with you...

Business Idiom is a popular word or phrase that is particular to a certain person or group pf people. An idiom's meaning is different from its literal meaning. For examples: 'black to square one' means "to start all over again". To kick the bucket' does not mean what it seems to mean; its actual meaning is 'to die'. An idiom is like a slang term. Only if you are familiar with the term, you will know its meaning. Idioms remain stable and their meaning don't change easily. They are influenced by culture or geographic locations. Business Expression refers to the way we express something not just through words but also through facial features and body language. It is a particular word, phrase, or form of word that is often familiar, such as a proverb or a metaphor. For example, we use 'screw up' to refer to a mistake. An expression helps to phrase an idea in a particular way, and it may include idioms. Its meaning is literal as intended by t...

 Business Vocabulary is the body of words in a particular language. It refers to words,phrases, and terminologies that are specific to business and trade. Not knowing appropriate vocabulary can be embarrassing in business as well as in other professions. But besides avoiding such situations, vocabulary is important for many other reasons. Good vocabulary means good communication that potentially contributes to better job performance and productivity. It can lead to your  career advancement, increase in salary and promotion in job. It raises interpersonal skills,self- confidence and job satisfaction.   Business Vocabulary in Use:     Although simple, clear and concrete writing avoids cliches, jargon and slangs, it cannot avoid business- specific vocabulary to communicate effectively. Appropriate vocabulary helps to make the language precise, accurate and strong. It also makes the language relevant to the subject matter. We offer examples of business- speci...

Sentences:       A sentence expresses a statement, a command, a question, a wish, or an exclamation. The starting point in understanding how to structure sentences is to know their two essential parts they are the subject and the predicate. Elements The Subject: The subject is the part of a sentence that tells who or what is being discussed. There are three types of subjects they are: 1) The Complete Subject: It includes all words related directly to the subject. The complete subject is in bold in the following examples: - Hellu dances. -Hellu, an seven-year-old girl, reads so brilliantly. - The finance development completed the inventory of computers. 2) The Simple Subject: The simple subject of a sentence is the main noun or pronoun in the complete subject. It names who or what is performing the action, receiving the action, or existing in the state of being described in the sentences. For examples: -The beautiful vase fell from the table. - The...

Punctuation:          It marks are indications that help use to navigate the written words. They are used to alert us about transitions, pauses and stops. They help us to follow the thoughts sentences and paragraphs, and make our communication effective. There are some common punctuation in English:  1) Apostrophe:    i) In possessives of nouns: Anita's table. The employees' quarters.    ii) In contractions: won't, can't    iii) In plurals: the 90s ( not the 1990's) 2)Commas:    i) Adjacent to quotation marks: She said,''I bought a car."I am not worried, "he said," I am late for work." ii) To set apart appositives: Pokhara, a city district, is a tourist heaven. iii) In a list, except the last item: Basanti, Anita, and Kamala ate the lunch. iv) After introductory words or pharses: First of all, Let me tell you about my visit. v) In dates: He arrived on June 2, 2020. vi) Between geographical places:...

Language:               Language is symbolic. Language communicates through symbols. A symbol is something that represents something else. For example, if you say namaste, this sound is the verbal symbol for a particular idea ( greeting someone). If you write it down N-A-M-A-S-T-E, these letters combine to form a symbol that stands for the idea of greeting. Similarly, if you fold your hands to someone, the gesture symbolizes the idea of greeting. However, these symbols are not exactly the things they refer to; they are used only to represent them for our communication convenience. Functions of Language:    We use language to express ourselves. Language influences, alters, and transforms the way we perceive the world. It offers a source of fun. As a dynamic system that constantly grows, language also contributes new vocabularies and ideas to us. It helps to develop relations with people, to bring them togethe...