Oral

Oral message are used mostly for informal purpose and when there is time urgency. They are used when the ideas are simple to convey or easily explainable via speaking. They are effective in conveying emotions and feelings. Oral message are also used when we are looking for immediate feedback from our intended audience and if we do  not want the message to be necessarily permanent. The following oral message are commonly used in business communication:

Interviews
    It is a face to face communication situation for various purpose. An interviewee (one who is being interviewed) faces an interviewer or a few interviewers, usually  in a room. The interviewers are  in full control of the situation; they do the asking and the probing to find out  whatever they want to know about the interviewee. It is usually under pressure. He or she may not always be able to give the right answers. Both sides have the opportunity to see and feel each other up close.

Encounters
   It is a situation in which you meet someone unexpectedly. Though flexible, communication in such a situation tends to be without control because it is not planned. Encounters are effective only for casual, routine or simple communication. Trying to communicate complex and sensitive information in an encounter can lead to failure, frustration, angry and even resentment.

Meeting of individuals
   Unlike an encounter, a meeting is more formal and it may even be planned. Meetings can be internal, involving co-workers and managers. They also often take place between members of different organizations, for example the meeting of CEOs  of two companies along with their subordinate officers. Meeting offer the opportunity for participants to express their views, and possibly contribute to making decisions or solving problems. Records of a meeting can be maintained in the form of a letter or a brief report.

Briefing meeting
 It is a communication situation, often in the beginning of the workday, in which a senior business officer gives instructions or preparatory information to his or her staff. Such a meeting covers developments within the company, specifies the tasks for staff members, and conveys then the set targets for the day. A briefing meeting is more informal than formal.

They take place almost every day in organizations. managers don't have to meet each individual worker to share their information. Briefings enable to convey exactly the same message to everyone. Staff members can ask questions for clarifications. However, can be stressful for pressure of time, and they leave no written record for future reference.

Full staff meetings
 Full staff meetings are usually planned ahead with clear agenda items, and they are formal. The meeting is chaired by a person who makes sure that participants get the opportunity to express their opinions. Such meetings usually focus on pressing issues or problems with the intention to find a resolution through group discussion. They required strong interpersonal and listening skills, and team spirit. Formal  meeting can be time-consuming and not everyone is comfortable to speak their opinions openly. Written records of staff meetings are maintained by taking notes or minutes, usually by a secretary.

   

Oral report or presentation

 It is usually an oral version of a written report. The report begins with an introduction, often an anecdote, an interesting fact, or a question directly related with the topic. This is followed by a focus on factual business information, interpretation or analysis. Depending on reporting situations, oral reports can be very informal like in routine conversations, or highly formal like in a structured public presentation. Visual aids like overhead slides, or projectors are often used in oral presentations.

Press conferences

 It is a meeting in which journalists or news media professionals are invited for an interaction. It may begin with the reading of a statement. A company often uses a press conference to make an important announcement, such as the launch of a new product or service, or merger of the company with another competitor. Sometimes, a press conference is held to clarify things, especially if the company is mired in  a controversy. Journalists ask questions and usually a prominent person from the company or organization answers their questions. A press conference is effective in conveying a message directly to the media.

Telephone calls

  Many business message can be directly conveyed via the telephone. Business can directly call customers to share news or updates on issues of their interest, and for follow-ups. They can also do telemarketing to reach potential customers, or conduct telephone surveys to identify their customers' preferences, or gauge their perceptions. Telephone calls are quick and immediate, and they also provide instant feedback. Although voice or tone can be inferred, telephone calls do not allow for body language, and the call can also be distorted due to technical reasons.

Skype

 It can be used to talk to another person via a computer, for free. In that, it is like making a telephone call. It can be also be used to call a telephone from your computer, for a charge. With a webcam on your computer, you can also use Skype for videoconferencing with more than two people. A computer, a webcam and internet access is just what you need to use Skype. One of the main issues with Skype is poor signal or distortion.